Welcome to Car Hire Croydon. These Terms of Service govern your use of our website carhirecroydon.co.uk and our vehicle rental offerings. By using our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines important terms, conditions, insurance information, associated charges, and your responsibilities regarding the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Requirements for Vehicle Rental
- To hire a vehicle in Croydon, you must be at least 21 years old, although age limits may differ based on the type of vehicle, with extra fees for drivers under 25. You need to possess a valid full driving licence suitable for the vehicle category, maintained for the minimum duration specified in the Rental Agreement. Valid identification and proof of your current address are required, along with payment details and a security deposit. Please review the Rental Agreement for any further requirements.
Booking and Payment Process
- Reservations can be completed via our website, over the phone, or directly at our Croydon office. A deposit might be necessary to confirm your booking. The remaining balance and security deposit are usually payable upon vehicle pickup. All prices are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of collection in Croydon, it is important to conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be completed and signed by both parties. You are expected to return the vehicle in the same condition as it was collected, accounting for standard wear and tear. Any new damage will be evaluated and may result in additional charges. Ensure the vehicle is returned with the same fuel level as at collection; otherwise, refueling fees will apply. If you anticipate a late return, please inform us as soon as possible, as late fees may be incurred. You will be responsible for any parking fines, traffic violations, or other charges that arise during your rental period, along with an associated administration fee.
Insurance and Liability Overview
- Basic third-party insurance is included with every vehicle rental. Full details regarding coverage and excess amounts will be outlined in your Rental Agreement. Other insurance options may be available to minimize your financial exposure. It is advisable to evaluate these options thoroughly. You remain liable for any damage or loss up to the excess amount unless you opt for additional insurance. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, irrespective of insurance coverage.
Cancellation Policy
Cancellation and amendment policies differ based on your booking type and the notice period provided. For precise information, consult your booking confirmation or Rental Agreement. Please be aware that late cancellations or no-shows may incur additional charges.
Prohibited Activities
Prohibited vehicle usage:
- The vehicle must not be used for any unlawful activities. This includes racing, rallying, off-roading, or any other dangerous pursuits. Transporting hazardous materials or substances is prohibited. Sub-letting the vehicle or permitting unauthorized drivers is not allowed. Driving while impaired by alcohol or drugs is strictly forbidden. The vehicle should only be used for its intended purposes and within the specified passenger and weight limits. Operating the vehicle outside the agreed geographical boundaries without proper authorization is also prohibited.
Breach of these terms may lead to rental termination and fees.
8. Liability Restrictions
As permitted by English and Welsh law, Car Hire in Croydon will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount you paid in the last 12 months. This exclusion does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the jurisdiction of English and Welsh courts.
10. Terms Update
We may update these Terms periodically. Changes take effect as soon as they are posted on our website. Your ongoing use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Croydon Car Hire Services
Riverside Way, Croydon CR0 1XG, United Kingdom
Contact Number::
442081681040