Data We Gather
We gather and handle various types of personal information, including:
2. Our Use of Your Data
We utilize your personal information for these key purposes:
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Service Provision in Croydon for Car Hire:
- Managing your vehicle hire bookings and agreements specific to Croydon. Verifying identities and confirming compliance with rental criteria. Coordinating the collection and return of vehicles at designated locations. Handling payments, including deposits and any associated charges, to ensure a seamless experience for our customers.
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Customer Interaction (Legitimate Interest/Contract Obligations):
- We will send you booking confirmations, updates, and essential rental information. Our team is available to address your inquiries and offer customer support. You will receive notifications about any changes to our services or policies.
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Marketing Consent and Legitimate Interest in Croydon:
- We will send promotional offers, newsletters, and service updates if you have given consent or we have a legitimate interest. You can opt out anytime.
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Service Enhancement for Customer Benefit in Croydon:
- Examining website interactions to improve user experience and functionality. Conducting research to refine our vehicle fleet and services in Croydon.
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Compliance with Croydon Regulations:
- Meeting local legal, regulatory, and tax obligations in Croydon. Protecting against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.
Information Exchange
Sharing Your Information With Others
- Local Partners in Croydon: Third-party companies assist us in providing our services, including payment processors, IT support, and maintenance. These partners are required to safeguard your data.
We do not share your personal information with third parties for marketing.
4. Data Protection
We take significant steps to safeguard your personal information from unauthorized access, changes, disclosure, or loss. Our measures include encryption, stringent access controls, secure servers, and routine security evaluations. Despite these precautions, it is important to recognize that no online transmission or electronic storage method can guarantee complete security.
Data Retention Policies
We keep your personal information only for the time needed to achieve the purposes outlined at collection, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data varies based on the specific type of information and the context in which it is processed.
Your Rights in Croydon
Your rights under UK data protection law in Croydon:
- Accessing Your Information: Obtain a copy of your personal information stored with us.
For assistance with your rights, please reach out using the contact information below.
Cookies and Data Tracking
Our website utilizes cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content. You have the option to manage your cookie preferences through your browser settings. This allows you to control the types of data collected during your visits.
8. Updates to Policy
We will update this Privacy Policy as necessary to align with our practices or legal obligations. Any changes will be reflected on this page, accompanied by a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about how your information is managed.
9. Get in Touch
For inquiries regarding this Privacy Policy or data practices, please reach out to us:
Croydon Car Hire Services
Riverside Way, Croydon CR0 1XT, UK
Croydon Contact Number:
442081681040